Date Revised: 10/9/2023

Location: Lawrence Air Systems, Inc.

Pay Range: $45,000-$85,000+

Pay rate based on experience

 Installation Technician

Objective:

The basic function of the Installation Technician is to professionally install HVAC equipment assigned by the Installation Coordinators, Supervisor and Manager for both residential and commercial properties. Responsibilities will include maintaining the quality of work to acceptable company standards, completing tasks in a timely manner and representing the company in a qualified manner.

Primary Functions:

• The ability to climb, bend, stoop, crawl, kneel, lift, and work in diverse temperature ranges and in high or enclosed spaces, and outside in various weather conditions
• Efficient and effective response to customer installation and equipment needs
• Install a variety of heating & cooling residential and commercial equipment
• Adhering to proper procedures in the use of paperwork (work order forms, dispatch/job notes, etc.)
• Follow scheduling direction from manager, supervisor and coordinators
• Keeping the coordinator informed as of job statuses
• Log equipment information into scheduling software
• Take and send pictures to office staff of equipment as needed
• Communicate with Warehouse staff about parts and/or equipment needed for job sites

Secondary Functions:

• Maintain a neat appearance and neat upkeep of company vehicle
• Attend scheduled training classes and seminars as required by management
• Maintain company sales promotions and pricing updates
• Responsible for having all minimum required stock on truck at all times
• Familiarity with scheduling software and company technologies
• Other tasks as delegated by the Management team

Supervisory Responsibility

This position may have supervision responsibilities and can be asked to mentor apprentices as needed.

Work Environment

The requirements of this position require participation in a variety of work-space environments.

Conditions:

The Installation Technician will be required to communicate with employees from all departments daily while upholding a high standard of professionalism. All interactions must reflect the core values of Lawrence Air Systems, Inc. regardless of location or circumstance.

The physical demands for this position are high. Must be able to occasionally lift equipment and/or parts 50 pounds or greater. Must be able to withstand the physical requirements of the position and adapt to changing environments.

Position Type/Expected Hours of Work
Office business hours are Monday through Friday, 8:00am- 4:00pm, however this position requires attendence 7:30am- through 4:00pm. Supporting peers and completion of projects may require working beyond 4:00pm. Occasionally, weekend projects may be avaiabl. This postion will provide a 40 hour work week with the option for overtime. 

Travel

The Installation Technician will be responsible for the upkeep of their company vehicle. In addition, said Installation Technician will promise to abide by enforced motor vehicle laws and will ensure safe operation of vehicles when in use. Unsafe operation or misuse of company vehicles may result in termination. 

Education & Eligibility Qualifications

• Graduated or working towards technical school diploma
• EPA certifications
• PJF License
• Ability to multitask
• Ability to support the demands of technicians in the field
• Valid Driver’s License
• Clean Driving Record
• Ability to maintain safe operation of company vehicles
• Detail oriented and highly organized
• Ability to communicate effectively with warehouse associates, field technicians, office staff, vendors, company owners and clients
• Ability to role model the core values of Lawrence Air Systems, Inc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice. 
 
 

Date Revised: 10/9/2023

Location: Lawrence Air Systems, Inc.

Pay Range: $45,000-$85,000+

Pay rate based on experience

Service Technician

Objective:

The basic function of the service technician is to troubleshoot, diagnose, maintain and repair residential and commercial HVAC systems. The Service Technician is responsible for performing those operations as assigned to them by the Service Manager, Service Coordinator and/or Maintenance Coordinator. They are responsible for maintaining the quality of their work up to acceptable company standards and for representing the company in a manner that promotes good relations.

Primary Functions:

• The ability to climb, bend, stoop, crawl, kneel, lift, and work in diverse temperature ranges and in high or enclosed spaces, and outside in various weather conditions
• Efficient and effective response to customer service and maintenance needs
• Diagnose, maintain, and repair equipment properly at a customer’s location
• Diagnosing and repairs recommended to be completed without call-backs
• Perform maintenance on equipment to company standards and customer requirements
• Adhering to proper procedures in the use of paperwork (work order forms, dispatch/job notes, etc.)
• Follow scheduling direction from manager and coordinators
• Keeping the coordinator informed as of job statuses
• Quote recommend repairs
• Collect payment for quoted and invoiced services rendered
• Stay up to date of all company sales promotions and pricing
• Secondary Functions:
• Maintain a neat appearance and neat upkeep of company vehicle
• Promotion of Annual Maintenance Program
• Forwarding recommended system replacements to design team
• Perform system replacements when needed
• Attend scheduled training classes and seminars as required by management
• Maintain company sales promotions and pricing updates
• Responsible for having all minimum required stock on truck at all times
• Familiarity with scheduling software and company technologies
• Other tasks as delegated by the Management team

Supervisory Responsibility

This position has no supervision responsibilities but can be asked to mentor apprentices as needed

Work Environment

The requirements of this position require participation in a variety of work-space environments.

Conditions:

The Service Technician will be required to communicate with employees from all departments daily while upholding a high standard of professionalism. All interactions must reflect the core values of Lawrence Air Systems, Inc. regardless of location or circumstance.

The physical demands for this position are high. Must be able to occasionally lift equipment and/or parts 50 pounds or greater. Must be able to withstand the physical requirements of the position and adapt to changing environments.

Position Type/Expected Hours of Work
Office business hours are Monday through Friday, 8:00am- 4:00pm, however this position requires attendence 7:30am- through 4:00pm. Supporting peers and completion of projects may require working beyond 4:00pm. Occasionally, weekend projects may be avaiabl. This postion will provide a 40 hour work week with the option for overtime. 

Travel

The Service Technician will be responsible for the upkeep of their company vehicle. In addition, said Service Technician will promise to abide by enforced motor vehicle laws and will ensure safe operation of vehicles when in use. Unsafe operation or misuse of company vehicles may result in termination. 

Education & Eligibility Qualifications

• Graduated or working towards technical school diploma
• EPA certifications
• PJF License
• Ability to multitask
• Ability to support the demands of technicians in the field
• Valid Driver’s License
• Clean Driving Record
• Ability to maintain safe operation of company vehicles
• Detail oriented and highly organized
• Ability to communicate effectively with warehouse associates, field technicians, office staff, vendors, company owners and clients
• Ability to role model the core values of Lawrence Air Systems, Inc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.